1. Accurate offers
Creators must describe products, memberships, events, and benefits accurately.
2. Fulfillment and communication
Creators are responsible for reasonable fulfillment, updates, and support for their offers.
3. Prohibited products
Illegal goods, stolen property, malware, exploitative content, deceptive financial schemes, and items that create an unreasonable safety risk are not allowed.
4. Refunds and disputes
Refunds, disputes, and chargebacks must be handled through the available payment and support workflows.
5. Review and holds
ViLo may pause an offer or payout while a credible commerce or payment risk is reviewed. A hold is not a finding of wrongdoing.